The Right Teams & Culture for Subscription Growth with Gannett-USA Today Network CMO Mayur Gupta

Episode 37 December 01, 2021 00:31:18
The Right Teams & Culture for Subscription Growth with Gannett-USA Today Network CMO Mayur Gupta
Subscription Stories: True Tales from the Trenches
The Right Teams & Culture for Subscription Growth with Gannett-USA Today Network CMO Mayur Gupta

Dec 01 2021 | 00:31:18

/

Show Notes

Mayur Gupta is the Chief Marketing and Strategy Officer at Gannett – USA Today Network. He is responsible for leading the transformation of Gannett into a subscription platform that is obsessed with user value and not just site traffic.

 

Mayur is responsible to actualize Gannett’s mission to build trusted local communities where people thrive. This is not his first time driving growth among subscribers. Prior to Gannett, he was CMO of the subscription meal company Freshly and before that, Mayur was Global VP for Growth & Marketing at Spotify.

 

Mayur was recently named to Forbes’ list of the World’s most influential CMOs of 2021. 

 

In this conversation, we talk about the kind of teams needed for sustainable long-term subscription success, the role of “growth” as an emerging discipline and his formula for creating a flywheel for growth that can work at any kind of company.

 

Other Episodes

Episode 35

October 13, 2021 00:39:00
Episode Cover

The Quantitative Side of Customer-Centricity with Wharton's Peter Fader

Customer-centricity is essential in the world of subscriptions. To succeed you have to understand who your most valuable customers are, and invest your resources...

Listen

Episode 48

October 26, 2022 00:43:21
Episode Cover

Maximizing Customer Lifetime Value in Volatile Times with Paul Larsen of Optimized Payments

The single biggest source of churn might surprise you. It’s not a communications issue, or a product/market fit issue, or even an onboarding problem....

Listen

Episode 10

September 23, 2020 00:36:09
Episode Cover

Bain’s Stuart Berman on the Power of The NPS Loyalty Forum in Deepening Client Relationships Between Engagements

Bain and Company’s Stu Berman joins Robbie to talk about what makes the Net Promoter System (NPS) Loyalty Forum itself so powerful for the...

Listen