Scaling Membership for the Long Game with Pavilion Founder Sam Jacobs

Episode 61 August 02, 2023 00:35:58
Scaling Membership for the Long Game with Pavilion Founder Sam Jacobs
Subscription Stories: True Tales from the Trenches
Scaling Membership for the Long Game with Pavilion Founder Sam Jacobs

Aug 02 2023 | 00:35:58

/

Show Notes

Do you believe in the adage "Kind Folks Finish First"? Entrepreneur Sam Jacobs certainly does, and it's the driving force behind his successful organization, Pavilion.

Sam is the Founder & CEO of Pavilion. In 2016, he started Pavilion, originally named Revenue Collective, and bootstrapped it to an impressive $10M in ARR.

In 2021, he secured a $25M growth financing round, with Elephant Ventures and GTM Fund leading the way. With 15 years of experience as a senior revenue leader at various VC-backed companies in New York, including Gerson Lehrman Group, Axial, Livestream/Vimeo, The Muse, and Behavox, Sam has a wealth of expertise in the industry. He resides in the West Village of Manhattan with his wife and two dogs, William and Oswald, and fondly remembers his beloved Walter who passed away in the Summer of 2022.

In this episode, Sam shares his belief in playing the long game when it comes to business growth. He also shares his experiences as the founder of Pavilion, a paid membership community for revenue executives, and how the key to success lies in creating human connections and continuous learning.

He also tackled the challenges of balancing investment in community versus learning, and the importance of aligning incentives for growth.

Is there a different way to do business that leads to both success and peace of mind? Tune in to find out!

 

Key Takeaways from this episode: 

3:48 Different ways to do business

9:25 What is Pavilion?

17:45 The constant battle of centralization vs decentralization, consistency vs quirkiness, and how to have intimacy with consistency

24:20 The difference between Acquisition and Retention

29:49 Why bootstrapping is a strategy to achieve success

 

Other links and resources mentioned:

 

Love the show? Subscribe, rate, review, and share!

 

Join the Subscription Stories Community today:

Other Episodes

Episode 10

September 23, 2020 00:36:09
Episode Cover

Bain’s Stuart Berman on the Power of The NPS Loyalty Forum in Deepening Client Relationships Between Engagements

Bain and Company’s Stu Berman joins Robbie to talk about what makes the Net Promoter System (NPS) Loyalty Forum itself so powerful for the...

Listen

Episode 40

February 09, 2022 00:32:19
Episode Cover

Using Subscriptions to Democratize Healthcare with Matthew Mengerink, CTO of Thirty Madison

Nearly every industry can benefit from joining the Membership Economy, and most industries have great examples of subscription-based organizations. One of the slowest movers...

Listen

Episode 51

November 30, 2022 00:35:37
Episode Cover

Product-Led Growth for Subscriptions, Using Examples from Medium, LinkedIn and The Athletic with Caitlin Roman

Everyone’s talking about “product-led growth” in the subscription world right now. Companies are seeing the connection between the way the product is designed and...

Listen