The Legal Side of Subscriptions with Davis+Gilbert Partner Paavana Kumar

Episode 60 July 19, 2023 00:39:38
The Legal Side of Subscriptions with Davis+Gilbert Partner Paavana Kumar
Subscription Stories: True Tales from the Trenches
The Legal Side of Subscriptions with Davis+Gilbert Partner Paavana Kumar

Jul 19 2023 | 00:39:38

/

Show Notes

If you haven’t been focused on subscription compliance before, you definitely need to start paying attention now. 

 

The Federal Trade Commission (or FTC) is getting serious about cracking down on “dark patterns” in the world of subscriptions.  They recently filed a lawsuit against Amazon for enrolling consumers in Amazon Prime without consent and for what they call “cancellation trickery. They’ve also announced plans to increase stringency around subscription rules. 

 

Today’s guest on the podcast, Davis + Gilbert partner Paavana Kumar, is a legal expert on eCommerce, with an emphasis on subscriptions.  In today’s conversation, we talk about some of the key elements in subscription regulations, the planned changes being proposed by the FTC in the US, and specific actions every subscription-based business should take if they want to stay on the right side of the law.

 

Excerpt:

One of the great things about the subscription industry is that you don't have to be super technical to break into it. You don't have to be a coder. You don't even have to have tons of VC money. You can be an industry disruptor if you have a great idea. Paavana Kumar is a Davis + Gilbert partner and a legal expert on eCommerce with an emphasis on subscriptions. She explains the proposed regulations changes in the Federal Trade Commission that will push many to pay attention to subscription compliance. Paavana also discusses the best actions to be taken to follow the law, especially with a lot of subscription-based businesses not aware of such legalities.

 

https://www.dglaw.com/

https://www.linkedin.com/in/paavana/

 

Love the show? Subscribe, rate, review, and share!

 

Join the Subscription Stories Community today:

Other Episodes

Episode 67

February 07, 2024 00:40:35
Episode Cover

How a Subscription can “Smooth the Lumps” in B2B Services with DDI’s Dr. Tacy Byham

You're in for a special treat today. My guest, Dr. Tacy Byham, is the CEO of Development Dimensions International, or DDI, a global leadership...

Listen

Episode 57

June 07, 2023 00:42:59
Episode Cover

Going Deep on Customer Retention Analytics for Subscriptions with Harvard Business School's Eva Ascarza

When I first started talking about the Membership Economy, there just weren’t that many academics or researchers interested in studying the power of customer...

Listen

Episode 33

September 29, 2021 00:43:38
Episode Cover

How Profit and Purpose are Combining to Create New 21st Century Iconic D2C Companies Like Tesla, The RealReal and Bellwether Coffee with DBL Ventures' Ira Ehrenpreis

There is no bigger topic when it comes to consumer sentiment than the rising demand and focus on Environmental, Social, and Corporate Governance related...

Listen