When & How to Scale Your eCommerce Subscription Operations with Matt Fiedler of Vinyl Me, Please

Episode 23 March 24, 2021 00:36:18
When & How to Scale Your eCommerce Subscription Operations with Matt Fiedler of Vinyl Me, Please
Subscription Stories: True Tales from the Trenches
When & How to Scale Your eCommerce Subscription Operations with Matt Fiedler of Vinyl Me, Please

Mar 24 2021 | 00:36:18

/

Show Notes

Now that you have launched your subscription model, it’s time to operationalize your business. For this, you will need a real team, systems to support your processes, and metrics to let you know how the business is doing. This episode’s guest, Matt Fiedler, is the co-founder and chairman at Vinyl Me, Please, a record of the month club and online record store. After launching in 2013, Matt successfully scaled VMP to more than $15M in revenue, while establishing the brand as one of the largest DTC vinyl retailers, and one of the most admired and respected brands in music. Joining Robbie Kellman Baxter on the show, Matt shares how he scaled VMP from a labor of love for a few fellow music fans to a multimillion-dollar business, how he operationalized the business without losing the personal touch, and how he recognized when the time was right to step back as founder.

Love the show? Subscribe, rate, review, and share!
Join the Subscription Stories Community today:

Other Episodes

Episode 78

January 22, 2025 00:39:52
Episode Cover

2025 Trends in Subscription Businesses with Recurly CEO Joe Rohrlich

  When I wrote The Membership Economy, I knew that nearly every organization could build trusted recurring revenue relationships with their customers just by focusing...

Listen

Episode 62

August 16, 2023 00:40:31
Episode Cover

Subscription Pricing for Value with Mark Stiving

Pricing is one of the trickiest elements of good subscription strategy and one that most practitioners feel unprepared to tackle. Coming up with a...

Listen

Episode 35

October 13, 2021 00:39:00
Episode Cover

The Quantitative Side of Customer-Centricity with Wharton's Peter Fader

Customer-centricity is essential in the world of subscriptions. To succeed you have to understand who your most valuable customers are, and invest your resources...

Listen